Objectives & Benefits

By the end of the   IT Cost Management the  participants will be able to:

  • To have thorough  understanding on the IT cost management including all the parameters and issues related
  • To have complete perspective on IT Investment Management Process
  • Work with business users  (stake holders) to define  different types of IT cost investment and operation
  • A framework to calculate Total Cost of Ownership (TCO) for  IT enterprise resource  systems
  • To have capability to break-down complex IT cost  scenarios or cost problems into process and data models (cost management related)
  • To Have capability in implementing modern cost management concept as related to IT infrastructure
  • To have capability to reduce and optimize IT cost as related to the investment, operation and maintenance of  IT installation and the infrastructure

Course Contents and Descriptions

  1. Introduction to IT Cost Management
    Covers the role of Information Technology Cost Management and how the role has evolved within the cycle of IT investment, operation and maintenance. Examines the differing roles and responsibilities in cost management through all  phases of investment planning and IT infrastructures operation.
  2. Performance Evaluation
    Outcomes: Understand the relationship between IT Cost  Management control and IT performance evaluation such as:

    • Identify the objectives of  IT cost management control
    • Identify the types of IT Cost control systems
    • Explain the application of control to IT cost centers, IT revenue centers and IT profit centers
    • Understand how the balanced scorecard supports strategic cost management
  3. Strategic Investment For Information Technology
    Outcomes

    • Describe the function of a strategic investment unit
    • Discuss implementation of appropriate transfer prices
    • Calculate return on investment, residual income and economic value added, and use them to evaluate the performance of a business unit
  4. IT Cost Management Information
    Outcomes

    • Explain how IT cost information is used in different types of investment for infrastructure’
    • Identify the  functions of IT Cost management
    • Understand the use of IT cost information in support of different IT investment strategies
    • Describe the influence of modern management techniques on IT cost management
    • Allocate shared support costs to IT production
    • Allocate shared cost to products that result from a single process
  5. The Flexible Budget and Standard IT Costing
    Outcomes

    • Identify and explain control systems and uses of standard IT costing
    • Distinguish between effectiveness and efficiency in IT Cost Management
    • Construct a master IT investment  budget
    • Develop a flexible IT  investment budget
    • Calculate direct input variances in IT investment budget
  6. Flexible Budget: Analyzing Factory Overhead
    Outcomes

    • Distinguish between the control purposes and the costing purposes of standard costing for IT overhead
    • Calculate, explain and record the overhead variances in IT budget
  7. Operational IT Cost
    Outcomes

    • Explain, calculate and use the operational data on IT costs
  8. Total Cost of Ownership (TCO) for  IT enterprise resource  systems
    Outcomes

    • Distinguish among the components of Total Cost of Ownership (TCO)  as related to costing purposes of standard costing for IT overhead
    • Calculate, explain and record the overhead variances in IT budget
  9. Strategic Investment for IT Infrastructure
    Outcomes

    • Describe the function of a strategic investment in IT Infrastructure
    • Discuss implementation of appropriate investment
    • Calculate return on investment, residual income and economic value added, and use them to evaluate the performance of IT strategic investment
  10. Review: Revisit the key learning points from the course and looks at why IT investment and cost management  can go wrong and how good cost management can prevent it.

Target Audience

This course was originally designed for IT  managers and those who involve in the activitie such as related to IT investment, operation and maintenance. However, the course is also suitable for experienced IT managers and Investment  Analysts as it:

  • Provides a reinforcement session for those IT staff  who have   been doing the job for many years but have never received formal training in IT cost management
  • Provides a ‘standard’ approach to be adopted by teams who might currently be using a mix of different techniques in IT cost management.

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag.

  • Training Material (HandOut & SoftCopy)

  • Convenient training facilities in stars hotel

  • Lunch and Coffee Breaks

  • Souvenir

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